SHIPPING & RETURNS

Shipping

FREE SHIPPING FOR ORDERS OVER $100

  • We currently ship to Australia and New Zealand.
  • Please allow 1–2 business days for us to pack your order.
  • Flat rate: $10 standard shipping.
  • Free standard shipping on orders over $100 Australia-wide.

How long will it take?

  • East Coast of Australia: Expect to receive your order within 2–7 business days.
  • Regional Australia (WA, NT): Approximately 7–14 days.

Returns

Due to health and safety regulations, if an item has been opened or used, we cannot accept a return.

Returns Policy:

  • Returns are only accepted for faulty or missing products.
  • Items must be unused, in the original packaging, and in the same condition as received.
  • Damaged product returns must be made within 10 business days.
  • Include your name, email address, and order number with your return.
  • Use a tracked postal service for returns.

Process:

  • Once we receive and inspect your return, we’ll notify you via email.
  • Please allow 5–10 business days for us to process your return.
  • You’ll receive an email confirmation once your return has been completed.
  • Return shipping costs for faulty or incorrect items will be reimbursed upon proof of receipt.